TPOVs @F-L-O-W

Responsibility
 

"It's not enough as some say, to feel responsible.  In our everyday world, we are responsible, as dictated by the commitments we make and keep and that means whether we feel responsible or not, the situation may dictate a responsibility for which is real, not just felt."

Definition of Responsibility from www.m-w.com (Merriam Webster)

1: the quality or state of being responsible: as a: moral, legal, or mental accountability b: reliability, trustworthiness

2: something for which one is responsible : burden <has neglected his responsibilities>

Definition of Responsible:

1a: liable to be called on to answer b (1): liable to be called to account as the primary cause, motive, or agent <a committee responsible for the job> (2): being the cause or explanation <mechanical defects were responsible for the accident> c: liable to legal review or in case of fault to penalties

2a: able to answer for one's conduct and obligations : trustworthy b: able to choose for oneself between right and wrong

3: marked by or involving responsibility or accountability <responsible financial policies>

4: politically answerable, especially: required to submit to the electorate if defeated by the legislature —used especially of the British cabinet

Example:

Merriam Webster should be responsible for creating a definition of responsibility that they could be held accountable for.

While it's obvious that you don't end a sentence with a preposition, it's also obvious that most people don't have a clue in how to define responsibility without using accountability and vice versa.  Yet, it's clear to me, that they are not so subtle as to be interchangeable, or to be used in the definition of the other.  In a spreadsheet, we would call this a circular reference and the formula would be misleading, as are the attempts at defining accountability and responsibility.

To meet the criteria of accountability, responsibility would need to be measureable, specific and tangible, as well as having an attribute of being verifiable, scalable, and duplicatable as a starting point.

Since we don't get that, we must IMHO, arrive at a set of distinctions which we can be responsible for, and be held accountable for.

I believe that we have a working definition of accountability, which in no way uses the term responsibility in its definition.

So, what is responsibility if we can't use accountability in defining it?

I see it simply, as Drucker saw the responsibility for people to "make and keep commitments”.

If I am to be held accountable, I am responsible in the process of being held accountable (or not) in making and keeping my commitments.

Therefore responsibility is easiest to define, and easy to use with accountability without one being the other and the confusion of such being a barrier to flow.

I am responsible for making and keeping commitments.  I can be held accountable for the specifics of being held to account, but in order to do so, it must be fully verifiable, objective, duplicatable, and scalable in order to meet the test for my accountability.

On the other hand, being held responsible is a matter of commitment, whether it be moral, legal, ethical, financial, or otherwise.  I am making a commitment, or being responsible for that commitment.

If I sign a legal document, I am responsible for the terms of the agreement.  I have given my commitment and have become responsible.  As well, I may have particular accountabilities that are specified in objective detail, to which I am to account.

In this way, there could be a person who is both accountable and responsible, having specific measures of accountability, and the commitment of responsibility.  The making and keeping of commitments may have nothing to do with what I am held to account.  In fact, when the two are out of synchronicity, serious issues may arise.

I can hold my subordinates accountable, and they have a responsibility to make and keep those commitments.  On the other hand, if I am irresponsible in creating the system where they are held accountable and my responsibility to my commitments is less than it should be for my accountabilities, then the issues of both accountability and responsibility may be of concern.

However, the ONLY way that a system can work in FLOW is for the responsibilities we have in making and keeping commitments are coexisting alongside the specific measurements, and verifiable data, roles accountabilities and authority present.

Helpful Hint: In a personal, professional, business, and network array, the necessity for power, accountability, authority, and responsibility are key components of a system of FLOW.  Each is critical, and each is valuable and valued in the process of creating FLOW in those contexts.
Action Step:

I can be responsible, that is to make and keep commitments  Therein lays a partial solution to FLOW design, creation, and maintenance of that FLOW.  Yet, when I am specific enough, add measureable attributes, and can verify what I am to be held accountable for, or what I am accountable for, responsibility takes on another dimension because not only am I responsible for commitments I make, but the quality as well as quantity of the accountability.

Example:

I am a responsible leader.  I make and create commitments everyday.  Yet, there is no promise of what I can deliver, or output in this process, unless I specify the accountability aspect of those commitments, as well as the authority I have to allocate resources, or the power in which I have to direct them and others.

I make a commitment to meet you at lunch.

I may or may not be accountable for anything in that process, but I show up on time and meet you.

I may not have any reference to power, or authority to compel you to meet me, or I might have....

Yet, if I miss my meeting with you, I am responsible for not meeting my commitment.

I am responsible for making certain that I create an environment where people can succeed, but that is hollow if I fail to be specific and measure what that means in terms of accountability.

Is part of creating an environment where people can succeed related to fair pay, to matching them to work they can do in FLOW, and can I be held responsible for that commitment?

Sure, but I don't want that responsibility UNTIL I know what I'm being held accountable for, what I have power to do, and what authorities I have to use, share, or enact.

The problem with responsibility today is that people don't understand the process of creating FLOW and they will assume responsibility for making and keeping commitments which are hollow, have no accountability, authority and power, except that which is implied or inferred.

I will continue this discussion with personal responsibility in another TPOV.


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